Job Description

Purpose of Job:

Providing generalist project support for the agency, casual and contractor staff in the business. Engage with the HR Business partner and Recruiter to support processes, projects and initiatives to ensure maximisation of efficiencies and consistency of people services to the business. The role will be based in Manila, Philippines.

Essential Functions:

• Processing and profiling of Agency and contractor staff in Oracle

• As required assist the Business partner with processing of FT/PT staff

• IT Procurement - hardware/ software is organised for all BC staff

• Create and maintain up to date personal files for Agency / independent contractors

• Ensure all personal and compliance documents are up to date for audit purposes in their staff files.

• Maintain up to date Master Data spreadsheet for all BC staff. Where possible interface with data from Oracle

• Onboard all Agency and contractor staff – communications with new starters, reception, OSEC, Line Managers

• Twice yearly carry out review of all agency bandings to assist Group Leaders with the Remuneration review with regards to all BC staff. Initiate salary changes for agency and contractors when directed.

• Process other variations and contract extensions (work order extensions) for Agency staff and contractors

• Process Exits for Agency staff and contractors. Send an exit survey link to Agency staff and contractors

• Chase up goal setting for the year. Track completions and follow up with managers to close out by the end of Q1.

• Chase year end performance reviews. Track completions and follow up with managers to close out by mid Dec.

• Administer the pulse survey when directed

• Check Agency data. Reconcile against Oracle. Do regular audits for expired contracts

• Facilitate Recognitions/spot bonuses for all staff and process for Agency and Independent Contractors.

• Champion the HR processes for the BC.

• Regularly liaise with Team Leads and, if required, project team admins, to ensure that the requirements for their Agency and Independent Contractor staff are being met.

• Provide People updates to BCDL for the weekly debriefing

• Keep an accurate record of service milestones

Job Requirements

• Bachelor’s Degree in Human Resource or any related course

• With at least 3 years experience in HR Administration and Oracle system

• Solid understanding in MS Office (Outlook and Excel)

• Good communication skills

• Ability to work well in a team environment