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Compass Group, North America Janitorial Manager in Frederick, Maryland

Eurest Services

Position Title: [[Janitorial Manager]]

Reports To:

Salary: [[Experienced ]]

Pay Grade: [[14]]

Other Forms of Compensation: [[n/a]]

ESFM is the corporate Integrated Facilities Management (IFM) division of Compass Group USA and a Keystone member of the International WELL Building Institute (IWBI).

Rooted in hospitality, ESFM elevates the workplace experience as the single source of innovative FM solutions that ensure a safe, healthy, and sustainable environment. ESFM’s clients include many household names from Life Science, Technology, Oil & Gas and Manufacturing markets.

ESFM self-performs 80% of all IFM solutions provided to clients. Their portfolio of service categories includes Environment, Health & Safety, Facilities Maintenance & Engineering, Sustainability, Janitorial & Industrial Cleaning, Laboratory Support and Workplace solutions. This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees.

In 2020, ESFM (formerly Eurest Services) won the George Graves Award for Facility Management Achievement from the International Facilities Management Association (IFMA).

This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in MyOpportunity to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email then you can check the status under Careers in MyOpportunity by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email MyReferral@compass-usa.com. Click here (http://www.altogethergreat.com/wp-content/uploads/Professional-Management-QSG.pdf) to view the step-by-step instructions to refer a friend to this position.

Job Summary

The GMP Janitorial Manager is responsible for the client relationship and account services provided by Eurest Services and vendors. Requires extensive experience in Facilities Management, P&L management, and the ability to expertly manage the needs of the client in all facets of the account. The Manager will oversee GMP Clean room operations and Housekeeping services.

Key Responsibilities:

  • Responsible for accuracy and timeliness of financial data and statistics

  • Controls expenses within area of responsibility

  • Develops and recommends department operating budget and ensures that department operates within budget

  • Evaluates and justifies supplies, equipment and purchases as needed

  • Establishes work standards and work flow

  • Manage the quality process as it relates to Business Support Services and set targets for quality improvement.

  • Measure customer satisfaction and implement action plans for areas below standard

  • Continuously review Business Support Services procedures and implement improvements when applicable.

  • Create an environment of innovations and continuous improvement targeted toward improved service levels and increased efficiency within Business Support Services.

  • Enable effective two way communication with all staff

  • Coach and develop staff

  • Maintain high staff morale for all staff members

  • Demonstrates good/effective communication skills with clients and their employees.

  • Demonstrates quality leadership in meeting performance plans

  • Acts as a positive role model; proactive in the achievement of the facility goals and objectives

Preferred Qualifications:

  • 4+ years of Facilities Management experience within the Business & Industry sector

  • Experience with Soft Services to include Janitorial | Experience with Hard Services highly preferred

  • GMP experience required

  • Clean Room Operations

  • Excellent written and verbal communication skills

  • P&L Management

  • Client Relations and Customer Service Oriented

  • Team leadership Abilities; Staffing Recruiting, Development and Relations

  • Planning, Organization & System Know-how

Apply to ESFM Services today!

ESFM is a member of Compass Group USA

Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)

We will consider for employment all qualified applicants. Candidates’ employment is subject to a background check.

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