Front Desk Clerk are responsible for providing exceptional customer service and an accommodating experience for the guests.  

 Duties include:

• Answer and transfer phone calls
• Sort and deliver mail
• Greet guests, visitors, and customers
• Check guests in and out of their hotel rooms
• Distribute room keys
• Verify customers' hotel registration information
• Calculate guests' room payments and other additional costs made during their stay
• Interact with customers and business partners, either in person or through phone calls
• Assist in organizing work documents and firm logistics.
• Check in customers using computer programs and equipment and provide guests with directions to their room
• Inform customers of all on-site amenities and any relevant information that is needed to use them
• Handle and resolve guest complaints
• Invoice and bill guests for their stay and services used
• Communicate with guests to better understand their individual needs to provide them with the best service possible

Pay depends on experience and a background check will be performed.