1. Build a sales relationship with customers. Actively and proactively listen, probe, identify technical and sales concerns, and deliver solutions.

2. Fully understand the customer’s business and “speak their language”.

3. Develop and implement strategies for End Users and OEMs for sales growth and penetration increase.

4. Develop new business opportunities to increase sales into the market.

5. Forecasting and delivering against substantial revenue targets and achieve the assigned sales target

6. Identify the market requirements and specifics, develop and execute the strategies and tactics for growth of orders and profitability.

7. Lead the development, reviewing process and communicate the consistent business development plan for designated area of responsibility to Copeland organization.

8. Actively visit existing customers and seek new opportunities to promote products, services and solutions

9. Actively support all people management related tasks with the support of available HR team.

10. Identify the needs and actively support the process of skills and talents development withing the designated team using available Performance excellence process and tools.

11. Maintain and regularly update business expectations within the designated Cold Chain sales team using S&OP Processes.

12. Participate in customer development activities as trade shows, fairs, conferences aiming to promote the sale of products, solutions and services of designated portfolio.

13. Improve customer satisfaction by understanding, communicating and executing solutions to their needs.

14. Cooperate closely with operations, engineering services, project execution and service teams to ensure the appropriate delivery of commitments to customer and maximize the customer’s overall satisfaction.

15. Ensure that all transactions are properly screened and recorded in accordance with the company’s Trade Compliance procedures and to escalate any concerns or questions to the local Gatekeeper.

16. Retention and winning new customers with sales growth and profitability.

17. Improve Accuracy and Quality Information for Sales Forecast.

18. Request support and communicate effectively with other business units globally.

19. Work in conjunction with the Technical and Sales Team on seeking out, targeting, and initiating contacts with prospective customers.

Experience

1. Deep understanding of Commercial Refrigeration and Energy Management systems, equipment, components, and electronics.

2. Able to comfortably and easily use conventional computer equipment and software, including word processing & spreadsheet.

3. Deep knowledge of Food Retail Market and Buying Practices; experience working in or selling into retail accounts, supermarkets, convenience stores, but also pharmacy or dollar chains

4. Intermediate to advanced HVAC, lighting, refrigeration, and electronic controls experience

5. Able to discuss with customers on all aspects of Commercial Refrigeration and Energy Management technologies.

Willingness to travel – Customers in different cities: Mexico and Central America.