At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

The Market Growth Manager will be responsible for building and growing a productive, efficient, and compliant team of independent sales agents, third-party referral sources, and key internal and external strategic partners. They will translate market strategies into specific tactics with measurable goals, building and executing productive, efficient, and compliant outreach and marketing strategies to achieve assigned sales targets across all channels.

If you are residing in Western NY, either Erie County NY or Niagara County NY, you will have the flexibility to work remotely* as you take on some tough challenges. This position requires 75% local travel.

Primary Responsibilities:

• Build and maintain solid relationships with key brokers and others as necessary within the assigned territory

• Develops action plans and strategies to optimize Medicare sales

• Partner with peers and the Sales Director (SD) to identify and develop relationships with individuals and organizations that influence the buying behavior of our target consumer (e.g., Providers, Regulators, Faith Based Organizations, and Associations)

• Organize involvement in formal and on-the-job training to ensure an accurate understanding of our products, compliance/policy requirements, sales processes, brand and value proposition messages and sales systems

• Facilitate engagement of agents in executing these plans and ensure that agents appropriately build and advance our brand and value proposition and represent our product portfolio and service offerings

• Compliance: Ensure agents adhere to sales and marketing guidelines associated with Medicare regulations, partner expectations and company policies and procedures

• Organize activities, leads and territories to ensure effective and efficient coordination across the territory

• Conduct ride-alongs to observe sales techniques and ensure alignment with expectations and compliance with CMS regulations

• Coach/develop staff to achieve quantitative and qualitative performance targets

• Use data and insights to coach for optimal performance

• Monitor sales results, trends and hold representatives accountable for achieving targets

• Provide a structured certification process and training on processes and the available systems tools

• Coach and manage performance

• Manage day-to-day time so that activities ensure appropriate leading indicators of success and corresponding sales results

• Continually build and nurture agents

• Conduct regular one-on-one meetings to review sales results/activities and provide feedback/coaching on opportunities for improvement

• Understand the strengths and weaknesses of each organization and how it impacts the marketplace

• Demonstrate excellent communications skills both verbal and written

• Effectively communicate complex information via in person presentations, phone conversations and emails

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School diploma or GED

• 3+ years sales experience in Medicare, managed care, healthcare or financial services

• Business development experience

• Proficient in MS/Office (Word, Excel, Outlook & Power Point)

• Proven professional relationships within broker market or network sources

• Access to reliable transportation to travel to client and/or community sites within a designated area

• Live within Erie/Niagara County market area a commutable distance to assigned sales territory, overnight travel as needed

• Ability to travel within this market area up to 80% time

Preferred Qualifications:

• Broker Sales management experience

• Medicare Advantage Special Needs Plans or managed care sales experience

• CMS regulations knowledge

• Proven established relationships in non-profit, senior housing, provider groups, community centers, etc.

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

New York Residents Only: The salary range for this role is $70,000 to $155,000 annually. Role is also eligible to receive bonuses based on sales performance. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.